Timeliness
PLEASE ARRIVE EARLY SO THAT YOU ARE IN THE STUDIO BEFORE THE CLASS
BEGINS. If you are late, please wait to enter the studio
until after the OM’s have been chanted and once students
have started moving. Enter the room very quietly so you do not
disturb the students and the teacher in class. It is disrespectful
to slam the door or to snap release your mat. Instead, please
close the door without any sound and unroll your mat very slowly
and quietly. Please do not enter the class if you are
more than 10 minutes late. It is important to complete
the whole yoga class for your well-being, commitment to your practice,
and respect for the teacher and community. Please arrive early
and do not leave class early so you can enjoy your whole experience
at SHAKTI.
Ahimsa
a Sanskrit word meaning non-violence. Do no harm in thought, word,
or deed. Treat everyone including managers, teachers, and other
students with kindness, compassion, and respect. Practice yoga
without harming your body, don’t force any movements, be
gentle.
Satya
A Sanskrit word meaning truthfulness. Be honest in all of your
communications
Saucha
a Sanskrit word meaning order, tidiness, or cleanliness. Please
leave all of your belongings including shoes, coats, bags in the
cubbies provided in the changing rooms. When you enter the studio,
please set your mat in alignment with the other rows (usually
6 mats across) and always fill the front rows first.
Cell phones/valuables
Please do not use cell phones in the yoga studio. Please leave
your cell phone in the car or in your bag and make sure they are
turned off. We suggest that you do not bring any valuables into
the yoga studio as we are not responsible for lost or stolen items.
Yoga Classes and Memberships
All classes and membership fees are non-refundable and non-transferable.
Workshops and special classes are not included in memberships.
Class and membership fees may occasionally increase each year
due to the cost of living. We always keep our prices very reasonable
and we sometimes offer membership specials.
Freezing “Temporary Holding” or extending
Membership Expiration Dates
A membership or class package expiration date may be adjusted
only for medical reasons. It is the student’s responsibility
to notify the studio manager at the time of injury or illness.
A statement of injury or illness must be documented in writing
by a physician before any adjustment to the membership is made.
Please note that 5 class packages expire after 30 days and the
10 class package expires after 90 days. Those expiration dates
may only be extended due to sickness or if injury prevents you
from coming to class. Memberships and class
packages may not be extended to accommodate vacation/travel dates.
Level 1 INTRO Series Make Up Policy and Extensions
For the 8-class INTRO series, students are allowed to make
up one missed Intro Series class within one week after the
last class of that series. After this time, no additional make-ups
are permitted. If you have pre-registered for an Intro series
but you are unable to begin the session, you may contact the manager
to postpone your session one month. Once you have started a series,
you need to complete that session and cannot transfer it to another
month. Students are permitted to make-up Intro Series classes
at either SHAKTI East or West. Only on the first night of the
series, you can upgrade from a regular introductory series to
an INTRO PACKAGE that includes the 8-class series, a yoga mat,
and FREE Journey Into Power book, by Baron Baptiste)
Workshop Refund/Cancellation Policy
If you cancel prior to 14 days of workshop start date, you will
be issued a refund less a (TBD per workshop) administration fee.
No refunds, no transfers, and no credits for cancellations within
14 days of workshop start date. No refunds or credits for failure
to attend or failure to complete the workshop.
3-4 day Retreat Refund/Cancellation Policy
All deposits are non-refundable and non-transferable. Payment
is due in full by 45 days prior to the start of the retreat-except
Mexico. (See Mexico refund/cancellation policy). If you cancel
45 days or more prior to the start date you will be issued a refund
less a $150 non-refundable deposit. No refunds, no transfers,
and no credits for cancellations within 45 days of the retreat.
No refunds or credits for failure to attend or failure to complete
the retreat.
Mexico/Costa Rica Retreat/Refund Cancellation Policy
All Mexico & Costa Rica deposits are non-refundable and non-transferable.
Payment is due in full by 60 days prior to the start of the retreat.
If you cancel 60 days or more prior to the retreat start date
you willl be issued a refund less a $500 non-refundable deposit.
No refunds, no transfers, and no credits for cancellations within
60 days of the retreat start date. No refunds or credits for failure
to attend or failure to complete the Mexico retreat.
Class or Event Cancellation/Date Change Policy
SHAKTI Vinyasa Yoga reserves the right to cancel or change the
date of any class, workshop, or retreat. We will do our best to
notify participants in a timely manner if this occurs. Only on
very rare occasions do we have to close the studio due to inclement
weather or a national holiday. If there is a lot of snow and it
is dangerous driving on the roads, please first call the studio
to see if we are holding class that day. We update the online
class schedule when there are class changes or class cancellations.
Returned Check Policy
All returned checks are subject to a processing fee of $25. This
fee along with the original amount of the check is due within
seven business days of the official notification from SHAKTI Vinyasa
Yoga (East and West). The total is to be paid at the originally
charged studio only by cash, credit card, money order, or certified
bank check. A "hold" will be placed on the student’s
SHAKTI account until acceptable payment has been received.
Credit Cards
There is a $15 minimum charge for all Visa and Master Card transactions.
Otherwise, we encourage you to use cash and checks. Thank you.
(Sorry, we do not accept American Express.)
Retail Boutique Returns
Returned retail clothing is accepted for exchange or credit
only with your receipt and item tag still attached within
7 days of purchase. Music, videos, and DVD’s may only
be returned with receipt if damaged within 7 days of purchase
for exchange or credit only. Yoga mats may not be returned after
they are opened or used. Retail items cannot be exchanged for
yoga classes and yoga memberships or class packages may not be
exchanged for retail items.
Teaching Assistants in the Teacher Mentorship Program (TMP)
Teaching Assistants receive one free class for every class that
they assist only AFTER completing the first INTRO series as a
teaching assistant. It is their responsibility to check in with
the manager every time in order to have a free class credited
to their account.
KARMA Yoga (work-study) Exchanges
KARMA Yoga students works in exchange for free yoga classes that
are non-transferable and can only be used for daily classes by
that person. Work exchange can be used towards free classes and
memberships but excludes workshops. Karma Yogis must coordinate
work shifts and free class credit by checking in with manager.
